Direct email: [email protected]
Please include the URL of the page you are referring to (if relevant) — it helps us respond faster.
What to Email About
- Corrections: Spotted an outdated rate, broken link, or factual error? Email us — we correct confirmed errors.
- Operator feedback: Had a real-world issue with a casino mentioned on MyPoky? Tell us — we check it against the operator's published terms and update the guide if needed.
- Player questions: questions about a specific payment method or bonus T&C covered in our guides.
- Partnership inquiries: MyPoky is owned by the same group as BolehSpin and King68 and may earn affiliate commissions — see Affiliate Disclosure.
- Press / interview requests: We welcome questions from journalists covering the Malaysian iGaming scene.
What We Cannot Help With
- We are not a casino operator. We do not hold player accounts, process deposits, or disburse winnings. If your withdrawal is delayed at an operator, contact that operator's support — we can advise on next steps but cannot resolve it directly.
- We don't share or sell any data, including your email address, with operators or third parties. See our Privacy Policy.
- We don't promote unlicensed operators — please don't email us asking us to feature one.
Response Time
We read the inbox during Malaysian business hours (KL time). Factual corrections are checked against the operator's published pages before we change a guide.
Responsible Gambling
If you or someone close to you needs help with gambling, please contact the Befrienders Malaysia hotline (03-7956 8145) or your local mental-health provider. MyPoky promotes only licensed operators and recommends 18+ play with strict deposit limits.